Home » Surgical Scheduling
Improving your surgical scheduling system can ensure a seamless process from the moment the appointment is made until the day of surgery. Our teem’s keen attention to detail ensures all your patients are handled with the utmost care. Their duties include:
- Council patients on their upcoming surgical procedure.
- Scheduling patients for Refractive Procedures (LASIK, PRK etc…), cataract, corneal surgeries (pterygium, DSEK, DMEK) and retinal procedures.
- Sending tissue orders to the eyebank when applicable. ( DSEK & DMEK)
- Checking eligibility and benefits and sending the patient cost estimate with the consents.
- Uploading consents to EMR
- Collecting payments before the surgery and posting
- Preparing booking sheets (including PA’s when applicable) and charts and sending them to the surgery centers
- Sending prescription drops for patients before the surgery.
- Handling the surgical scheduling extension number and answering all patients concerns
- Replying to patients emails and voicemails
