Improving your call center can help increase customer satisfaction, reduce wait times, and improve the overall efficiency of your operation.
Reduced on hold time to an average of 7-9 seconds
Reduced abandoned calls to 1% or less
Achieved 8.8+ on patient satisfaction per call
Reduced costs by an average of 58%
We dedicate a Teem of agents who continuously grow to become experts in our practice.
We invest into an extensive ongoing training program.
We provide daily feedback to MyTeem for constant improvement
We continuously track analytics to identify areas of improvement
Patient recordings were de-identified to protect privacy.
Teem Lead
Teem Lead
Teem Lead