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Improving your surgical scheduling system ensures a smooth experience from appointment booking to the day of surgery. myteem’s flexible approach adapts to each practice’s unique surgical processes, whether you’re in ophthalmology, dental, or any other medical field. We provide personalized, streamlined services to improve patient care and operational efficiency, no matter the specialty.
Patient Counseling and Coordination
- Patient Education: We guide patients through their upcoming procedures, addressing their concerns and ensuring they are fully informed.
- Scheduling Support: Our teem handles the scheduling for various surgical procedures across all medical fields, from LASIK and cataract surgeries in ophthalmology to dental surgeries such as implants, extractions, and root canals.
Efficient Documentation Management
- Tissue Orders: For fields like ophthalmology, we handle tissue orders for procedures like DSEK & DMEK, while also adapting to the needs of other specialties..
- Eligibility Verification and Cost Estimates: We confirm patient eligibility, provide cost estimates, and ensure consents are completed according to each field’s requirements.
- EMR Integration: We upload consent forms to EMRs, maintaining organized records for accurate documentation and compliance in any specialty.
Financial and Operational Support
- Payment Collection: We manage payment collection before surgery, ensuring timely and accurate posting.
- Preparation of Surgical Documentation: Our teem prepares and sends necessary booking sheets, charts, and prior authorizations to surgery centers across all medical fields, preventing delays in any practice.
- Prescription Management: We coordinate prescription drops and pre-surgical instructions tailored to the needs of each specialty.
Timely Communication and Support
- Handling Inquiries: Our teem manages the surgical scheduling extension, addressing patient concerns and answering questions across all specialties in real-time.
- Prompt Response: We ensure all patient emails and voicemails are responded to quickly, offering reassurance and reducing anxiety leading up to surgery.
By seamlessly integrating into the unique surgical workflow of your practice, myteem ensures every procedure whether in ophthalmology, dental, or any other medical field is handled efficiently, allowing your teem to focus on providing excellent patient care.
